Shipping Policy for SissiMakeups.com

Effective Date: January 2, 2025

Welcome to SissiMakeups.com! We are committed to providing you with the best shopping experience and ensuring that your favorite beauty products are delivered to you quickly and safely. This Shipping Policy outlines all the necessary information regarding the shipping process, costs, and delivery times.

Shipping Destinations

SissiMakeups.com proudly ships to customers across the United States. At this time, we do not offer international shipping. We are continually working to expand our shipping zones to serve more beauty enthusiasts worldwide, so stay tuned for updates!

Processing Times

Orders placed on SissiMakeups.com are typically processed within 1-2 business days (excluding weekends and public holidays). During peak seasons, such as sales events or holidays, processing times may extend to 3-5 business days due to high order volumes.

Shipping Methods and Costs

We partner with trusted carriers to ensure the safe and timely delivery of your orders. Shipping costs are calculated based on the total weight of your order, your location, and your selected shipping method.

  • Standard Shipping: Delivery within 3-7 business days. Costs start at $5.99 and may vary depending on your order.
  • Expedited Shipping: Delivery within 2-3 business days. Costs start at $12.99.
  • Free Shipping: Orders over $50 qualify for free standard shipping.

Order Tracking

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website.

Shipping Restrictions

  • We are unable to ship to P.O. Boxes, APO/FPO addresses, or restricted regions.
  • Certain products, due to their nature, may be subject to additional shipping restrictions. These will be clearly noted on the product page.

Lost, Damaged, or Delayed Shipments

At SissiMakeups.com, we strive to ensure every package reaches you in perfect condition. However, if your package is lost, damaged, or delayed during transit, please contact our customer service team at info@sissimakeups.com or call 616-515-9288.

  • Lost or Delayed Packages: If your package does not arrive within the estimated delivery time, we will investigate with the carrier and keep you informed.
  • Damaged Packages: If your package arrives damaged, please provide photos and a detailed description when contacting customer service.

Order Modifications and Address Changes

If you need to modify your order or change the shipping address, please contact us as soon as possible at info@sissimakeups.com or call 616-515-9288. Once an order has been processed or shipped, changes may not be possible.

Hassle-Free Returns and Exchanges

If for any reason you are not satisfied with your purchase, please review our Return Policy for information on how to initiate a return or exchange.

Customer Support

For any questions or concerns regarding shipping, please contact our friendly customer support team:

At SissiMakeups.com, your satisfaction is our priority. Thank you for choosing us as your trusted destination for premium makeup products. We look forward to serving you!